欢迎使用OusTrack防丢定位应用。本应用用于定位设备的绑定与管理，提供地图定位、轨迹回放、电子围栏、报警通知、健康数据展示、远程控制、位置分享及售后反馈等功能。 如您在使用 App 或配套定位设备时遇到问题，请通过以下方式联系我们。
Welcome to OusTrack, a tracking and anti-loss app for compatible GPS devices. You can bind devices, view location and track history, set geofences, receive alerts, view health/activity data, use remote control features, share location, and submit support requests. If you need help, please contact us below.
Operator: Shenzhen Yihesheng Technology Co., Ltd.
Email: forrest.he@ychsdz.com |
Phone: +86 135 7653 0302 |
Address: Shenzhen, Guangdong, China
您也可以在 App 内提交问题，便于我们更快定位设备与账号信息：
In-app: Me → Support / Feedback. Fill in device ID, phone number, and description, then submit.
OusTrack支持您在 App 内注销账号并删除与该账号关联的应用数据。
App 内注销步骤：
或通过邮件申请：
请使用您注册时绑定的邮箱，发送邮件至 forrest.he@ychsdz.com， 邮件主题请注明「OusTrack 账号注销申请」，并在正文中提供注册手机号或邮箱以便核实身份。我们将在合理期限内处理您的请求。
注销后将删除的数据包括：
可能保留的数据：
In-app: Me → System Settings → Account & Security → Delete Account. By email: send from your registered address to forrest.he@ychsdz.com with subject OusTrack Account Deletion Request.
Account login, device binding, maps & track history, geofences, remote control, health stats, push notifications, family/device management, language settings, and permission help.